> For the complete documentation index, see [llms.txt](https://docs.intranet.ai/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.intranet.ai/ticketing-system-via-teams/features.md).

# Features

## Premises

In this area, you’ll be able to read more about the several features you have in our Ticketing System via Teams.  

You’ll accesso to:  

* [Users’ roles](https://docs.intranet.ai/ticketing-system-via-teams/features/users-roles) 
* [Platform interface](https://docs.intranet.ai/ticketing-system-via-teams/features/platform-interface)
* [Navigation bar ](https://docs.intranet.ai/ticketing-system-via-teams/features/navigation-bar) 
* [Notification system](https://docs.intranet.ai/ticketing-system-via-teams/features/notification-system)
* [Platform settings](https://docs.intranet.ai/ticketing-system-via-teams/features/platform-settings) 
* [Ticket lifecycle](https://docs.intranet.ai/ticketing-system-via-teams/features/ticket-lifecycle)


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