---
description: >-
  In this section you can find all the information needed to configure the
  Ticketing System via Teams autonomously.
---

# Features

## Premises

In this area, you’ll be able to read more about the several features you have in our Ticketing System via Teams. &#x20;

You’ll accesso to: &#x20;

* [Users’ roles](https://docs.intranet.ai/ticketing-system-via-teams/features/users-roles)&#x20;
* [Platform interface](https://docs.intranet.ai/ticketing-system-via-teams/features/platform-interface)
* [Navigation bar ](https://docs.intranet.ai/ticketing-system-via-teams/features/navigation-bar)&#x20;
* [Notification system](https://docs.intranet.ai/ticketing-system-via-teams/features/notification-system)
* [Platform settings](https://docs.intranet.ai/ticketing-system-via-teams/features/platform-settings)&#x20;
* [Ticket lifecycle](https://docs.intranet.ai/ticketing-system-via-teams/features/ticket-lifecycle)

