Hosting options

Ticketing System via Teams is designed for small business companies and enterprises, allowing you to have your support system in an easiest and quickest way.

Hosting options

intranet.ai has two different options for hosting. First of all the intranet will be created in your Microsoft 365 tenant, using your SharePoint Online instance. In this way, your users will access the company portal using their own credentials.

What you can choose is Azure. intranet.ai needs Azure for its features (like Teams push notifications, alerts, analytics, and others) and you can choose if you prefer to use your Azure subscription or to use our Azure subscription in a SAAS way.

SaaS

Because we believe in the power of the cloud, we provide a software-as-a-service solution that is fully integrated with SharePoint Online. You can save money on infrastructure and maintenance by delegating to us infrastructure monitoring and staying on top of new features. With the goal to install intranet.ai we need a person with a Global Administrator account.

Self-hosted

Our intranet-in-a-box can be installed in your Azure infrastructure to maintain everything within the company perimeter. In this case, you will have a consumption of all the Azure services needed for intranet.ai to work. With the goal to install intranet.ai we need a person with a Global Administrator account and owner of the Azure subscription in which we're going to install the solution.

So, an Azure subscription in pay-as-you-go is needed to install intranet.ai solutions in self-hosted mode. The subscription must be already available and ready to use. If you want to check the availability of an Azure subscription in your environment, please take a look if you see any subscription here: https://portal.azure.com/#view/Microsoft_Azure_Billing/SubscriptionsBladeV2

Here are the types of resources that will be created:

• 1 Key Vault 

• 1 App service plan, used for hosting 5 Function App + 2 App Service + 1 Web App Bot 

• 1 API Management  

• 1 Cosmos DB 

• 1 Application Insight 

• 1 Cognitive Service

• 1 Search Service

• 1 Storage Account

• 2 Event Hub (1 only if you get intranet.ai analytics)

• 1 Data Explorer (only if you get intranet.ai analytics)

FAQ

On our website, you can find all the questions related to this topic.