> For the complete documentation index, see [llms.txt](https://docs.intranet.ai/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.intranet.ai/ticketing-system-via-teams/installation/ticketing-system-management.md). # Ticketing System Management In the system, those with administrator permissions will have access to all these options: * [AD Groups](https://docs.intranet.ai/ticketing-system-via-teams/features/platform-settings#a-d-groups) * [Topics](https://docs.intranet.ai/ticketing-system-via-teams/features/platform-settings#topics) * [Areas](https://docs.intranet.ai/ticketing-system-via-teams/features/platform-settings#areas) * [Custom properties](https://docs.intranet.ai/ticketing-system-via-teams/features/platform-settings#custom-properties) * [Notices](https://docs.intranet.ai/ticketing-system-via-teams/features/platform-settings#notices) * [Event receiver](https://docs.intranet.ai/ticketing-system-via-teams/features/platform-settings#events-receiver) * [Custom Views](https://docs.intranet.ai/ticketing-system-via-teams/features/platform-settings#custom-views) * [Settings](https://docs.intranet.ai/ticketing-system-via-teams/features/platform-settings#settings)