LogoLogo
  • WELCOME
    • Welcome
    • Why Intranet.ai
    • Request a DEMO
    • Use cases
  • SHAREPOINT INTRANET
    • Introduction
    • Plans
    • Hosting options
    • Requirements
    • Installation
      • Installation process
      • Action before the installation meeting
    • Components
      • Advanced Search
      • Alerts and service communications
      • Anniversaries
      • Breadcrumb
      • Bulletin Boards
      • Button with Pop-up Content
      • Comments Area Removal
      • Company Apps
      • Company Documents
      • Company Documents with Folders
      • Company News
      • Content Translation
      • Contributors
      • Departments
      • Disclaimer
      • Discussion and Project Groups
      • Engagement Board
      • Event Calendar
      • FAQs
      • Graphic Buttons
      • Graphic Dividers
      • Highlights
      • Image Slider
      • Instant Form
      • In This Page
      • Intranet Tour
      • Job Posting
      • Key Initiatives
      • Leadership Team
      • Locations Map
      • Mood
      • My Apps
      • My Favorites
      • My Profile
      • News Announcements
      • News Archive
      • Organizational Chart
      • Page Hints
      • Pages Menu
      • People Directory
      • Pop-up
      • Quotes
      • RSS Feed
      • Sections with Custom Background
      • Social Media Posts
      • Videos
      • Welcome Box
    • Other configurations
      • Intranet branding
      • Image dimensions
      • Icons
      • Creation of tag systems for news and documents
      • Teams push notifications
      • Configuration of favorite lists and user lists
      • Viva Connections
      • Creation of dynamic groups in Microsoft Entra ID
    • Releases
      • Version 1.1
      • Version 1.2
      • Version 1.3
      • Version 1.4
      • Version 1.5
      • Version 1.6
      • Version 1.7
      • Version 1.8
      • Version 1.9
      • Version 1.10
  • ACKNOWLEDGEMENT
    • Introduction
    • Hosting options
    • Requirements
    • Installation
      • Installation process
      • Actions after the installation
    • Features
      • Acknowledgement for documents
      • Acknowledgement for pages and news
    • Use cases
    • Releases
      • Version 1.1
      • Version 1.2
      • Version 1.3
      • Version 1.4
  • MICRO LEARNING
    • Introduction
    • Plans
    • Hosting Options
    • Requirements
    • Installation
      • Installation process
      • Actions before the installation meeting
    • Features
      • User roles
      • Navigation bar
      • Course list
      • Course status
      • Steps to create and deliver a course
      • Create a course with AI
      • Create a course from scratch
      • Delete and recover a course
      • Add a new lesson
      • Edit, delete, or move lessons
      • Lesson types
      • Add attachments and embedded content
      • Clone a course
      • Translate a course
      • Generate a final quiz
      • Final Quiz & Gamification Settings
      • Publish and unpublish a course
      • Assign a course
      • Export in SCORM
      • Take a course on SharePoint
  • Integrations
    • Viva Learning
    • Microsoft Teams
    • Microsoft Copilot
  • Use Cases
    • How to turn a Teams meeting into a document
    • How to generate a course from a PowerPoint
    • How to embed a Google Map into a lesson
      • How to insert a document in a course
  • Releases
    • Version 1.1
    • Version 1.2
    • Version 1.3
  • RESOURCE RESERVATION
    • Introduction
    • Requirements
    • Installation
      • Installation process
      • Actions after the installation
    • Features
    • Use Cases
  • Releases
    • Version 1.1
    • Version 1.2
    • Version 1.3
    • Version 1.4
  • TICKETING SYSTEM VIA TEAMS
    • Introduction
    • Hosting options
    • Requirements
    • Installation
      • Installation process
      • Technical set-up
      • Ticketing System Management
    • Features
      • Users’ roles
      • Platform interface
      • Navigation bar
      • Notification system
      • Platform settings
      • Ticket lifecycle
    • Integrations
  • APP MOBILE
    • Introduction
    • Plans
    • Requirements
    • Installation
    • Distribution
    • Features
    • Integrations
    • Releases
      • Version 1.1
      • Version 1.2
Powered by GitBook
On this page
  • What are Alerts and service communications
  • Add a new Alert to the SharePoint intranet
  • Alert information

Was this helpful?

  1. SHAREPOINT INTRANET
  2. Components

Alerts and service communications

The component that highlights the most important communications on every page of the SharePoint intranet.

PreviousAdvanced SearchNextAnniversaries

Last updated 6 months ago

Was this helpful?

What are Alerts and service communications

Alert is a banner showing important messages and service communications. It provides visibility to the most important news by pinning them on every page of the SharePoint intranet and following users during navigation.

They may refer to all the employees or specific groups of people. Also, it integrates with to ensure maximum reception.

Explore the advantages of Intranet.ai Alerts by to learn more.


Add a new Alert to the SharePoint intranet

  • In order to create an Alert, the first step is to log in with your Microsoft 365 account.

  • Once the home page of your Intranet is visible, please click on the gear icon, which is located on the top right of the page.

  • Then please click the Site contents link.

  • Open the list named Corporate Messages.

  • Please click the New button, on the top left of the page. A pop up will appear showing the fields to be filled.

Alert information

A pop up will appear on the right side of the page, with the following fields:

The fields marked with (*) are mandatory

  • Title*: the name of the message. This also refers to the object of the alert to be shown to Intranet population.

  • Message*: a longer text explaining what the object refers to, providing more details and information. Here you can put bolds, italics, hyperlinks, bullet points.

  • Destination Group: This field is not mandatory since, once you leave it a blank space, you’d send the message to everyone. If you need a specific group to exclusively receive this message, you can tap the name of this group and only users belonging to that group will receive the notification and see the message.

The destination groups are Security Groups that you previously created via your Azure AD.

  • To publish*: this box allows people to see the banner in your Intranet. If this box is not flagged, the message will remain as a draft.

  • Expiration for Intranet*: the date the banner will disappear from the Intranet.

  • Notification date: this field is not mandatory, but once you set a date on it, every employee will receive a notification on their Teams. If you leave it blank, the notification date will correspond to the publishing date.

  • Disable notification: if this box is flagged, the previous voice (Notification date) won’t be active and users won't receive any notification in Teams. If you leave it unflagged, people will receive the notification.

  • Color: This field is not mandatory: if you leave it empty, the default color will be based on the site's graphic chart. To modify the alert color, please insert the hexadecimal codes of the requested color in the field. Do not put the hashtag in the Color area, only put hex code.

For example: FF0000, 0000FF, 009900, FFFF00...

  • Publish date for the intranet: this field allows you to publish a corporate message on a different day, so you can schedule it. If you leave it blank, this date will correspond to the creation of the corporate message.

Please note: once you have completed all the information, be aware that if you click on Save and you have not: flagged the Disable notification field; set a date different from the publication date and set a notification date different from the publication date, the notification will be sent on Teams, and the message will be visible on the intranet.

On multilingual intranets, an additional Language field can be activated. This allows you to publish multiple linguistic versions of a corporate message. The following example shows three translations of the same alert, with the corresponding language tag inserted in the Language field.

To fill in the Language field, please click the tag icon.

In the Select: Language panel, take the following steps:

  • Select the correct language tag;

  • Press the Select >> button;

  • Click Ok.

Remember to save any changes you make to the list item by clicking the Save button.

Please note: you can publish only one alert at a time. When you publish a new Corporate Message, it replaces the previous one.

If you want to discover how to configure our Bot Notification .

click here
Teams Push Notifications
clicking here
LogoCompany Intranet for SharePoint and Microsoft 365intranet.ai